The following files provide information on a variety of How To subjects relevant to MSI software products.  Use this section in troubleshooting MSI Caller-ID, FAX, Paging and Voice Mail Software.

Installation

• How to Move CallAudit from one PC to Another PC

CallAudit Voice

• How to Use Mailboxes with CallAudit Voice 
• How to Block Private or Out of Area Callers
• How to Test TAPI Devices for Voice Support
• How to Change Playtime and Loop Count for Error in Input Message
• How Distinctive Ring Works for Modems
• How To Configure Automatic E-Mail
• How to Configure different answer options for 2 or more telephone lines
• How to Configure different answer options based on distinctive ring

CallAudit Client/Server

• How to Connect CallAudit Client to CallAudit Server Across your Local Area Network

Testing Hardware/Software

• How to Re-Install Your Modem
• How to Test a MODEM for alphanumeric Paging Support
• How to Test a MODEM for Caller ID Support
• How to Add a modem initialization string for CallerID Support

General MSI Software Topics

• How to Configure Internet Connection Tracking
• How to Block Incoming Calls
• How to Block Private or Out of Area Callers
• How to Change the Telephone Number Display Format for International Use
• How to Reset the Line Numbers on a Zeus 4-Line Device
• How to Update City and State Location

Dynamic Data Exchange (DDE) Topics

• How to Configure ACT with MSI Caller ID Software
• How to Configure Microsoft Access with MSI Caller ID Software
• How to Configure Time Matters with MSI Caller ID Software

E-Mail Interface Setup

• How to configure CallAudit with Microsoft Exchange or Windows Messaging
• How to configure CallAudit with Outlook Express
• How to configure CallAudit with Outlook 97
• How to configure CallAudit with Outlook 98
• How to configure CallAudit with Eudora Pro
• How To Configure Automatic E-Mail

Trouble Shooting

• How to Produce a MODEMLOG.TXT file