See It Work

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Now you can see MSI software in action directly from this web page.  Click a Show Me link below to see various examples of software options and features.  Many examples include sound (as generated by the software) and notes to further explain the features being shown.

Examples are shown for a variety of options and features.  Most examples for CallAudit Client also apply to the other CallAudit versions as well.  Click here to send your feedback and/or suggestions for new Show Me examples.

Note:  You will need Microsoft Media Player on your PC to view these files.  If you have problems seeing the display, use the stop button and then the start button.

Program

Description

Video

CallAudit

Incoming call example.  This shows an incoming call with a simple screen pop and sound enabled.  See below for other expanded call examples.  Click here for details.

Show Me

  Incoming call example.  This shows an incoming call with the LCD style popup display.  This display can be used to both display the current call information and to quickly review past call info.  Details

Show Me

  Incoming call example.  This shows an incoming call with the large font popup display.  This can be useful for the seeing impaired or to see call details from a greater distance from the PC  .Details

Show Me

  Editing Caller Name.  This shows how the name of a caller can be easily edited directly from the call log.  This allows the user to set the name to be displayed for all call traffic to and from this telephone number.  Clicking on the name entry starts the process.  Details

Show Me

  Setting Program Options.  This shows the basic steps in setting various program options and settings.  The System Preferences area is used for this process.

Show Me

  Integrated Web Browser.  The program includes an integrated web browser.  This allows quick access to the Internet directly from within CallAudit.

Show Me

CallAudit Voice

Playing a Voice Message.  This shows a quick way to play a recorded voice message left by a caller.  The call log shows current calls.  Calls marked with a status of New Msg are new calls where the voice message has not been reviewed by the user.  Double clicking any call log item plays the associated voice message.

Show Me

  Setting Voice Preferences.  This shows the basic steps in setting various voice options and settings.  The Voice Preferences area is used for this process.

Show Me

  Recording a Greeting Message using TTS.  This shows how to record a new greeting message using Text-To-Speech.  The current greeting first plays.  The user then closes this, creates a new voice item, enters the desired test, and creates the message.  CallAudit then turns the entered text into a WAV suitable for the greeting message.

Show Me

  Playing all Voice Messages.  This shows a simple way to play back all your current voice messages  By pressing the MSG button on the button bar, all current voice messages are played back, one at a time.

Show Me

  Create a New Mailbox.  This shows the basic steps in creating a new mailbox.   A new mailbox is created and then an existing greeting message is assigned.  Other examples below deal with other mailbox options and features can be enabled.

Show Me

  Create a New Mailbox Greeting Message using TTS.  This shows the steps in creating a new Mailbox greeting message using Text-To-Speech (TTS).  The mailbox is selected, the greeting created, and then assigned to the mailbox.

Show Me

  Create Mailbox Navigation Actions.  This example shows how mailbox navigation actions are created.  Navigation actions determine how a caller moves from one mailbox to another based on touch tone input.  While many action options exist, moving from one mailbox to another, based on touch tone input, is the most basic action.

Show Me

  Create Call Transfer Mailbox.  This example shows how to create a mailbox used for live call transfer.  Live call transfer allows CAV to transfer a live incoming call directly to another telephone number, rather than having to take a message.  This can be a cell phone number, or any other telephone number.

Show Me

  Assign Call Transfer Mailbox to actions for an existing Mailbox.  This example shows how to connect a call transfer mailbox into an existing mailbox setup by adding a new mailbox navigation action.  When the caller selects this option, their call is transferred to the telephone number assigned to this call transfer mailbox.

Show Me

  Configure Outlook for E-Mail use.  This shows some basic steps for setting up Outlook E-Mail options.  Outlook is selected as the E-Mail program, an Outlook profile is selected, an E-Mail address to receive automatic E-Mails is chosen, and other Outlook related options are selected.

Show Me

CallAudit Server

Detect and track outgoing call.  This example shows CallAudit Server tracking an outgoing call placed using a standard touch tone telephone.  Line 3 goes off hook, and a user places a call.  The digits show as they are dialed.  When the call goes through, the call log is updated to show the active call and the name and number called.  Once hung up, the call log item is updated to show the final duration of the call.

Show Me

     

Don't see what you are looking for?  Click here to send your feedback and/or suggestions for new Show Me examples.

Additional details on Show Me examples.

  1. Incoming call example.  This shows an incoming call with a simple screen pop and sound enabled.  Multiple types of incoming call popup displays can be configured.  This small popup shows the caller name and number, as well as other caller information.  Buttons are also included to answer the call using a speakerphone (if available), or handle other call actions.  

  2. Incoming call exampleThis shows an incoming call with the LCD style popup display.  This display can be used to both display the current call information and to quickly review past call info.  This display is similar to the desktop LCD CallerID displays that some people have in their home or business.  Buttons exist to quickly scroll through any existing calls.  One key difference from desktop hardware units, is there is no limit on the number of calls that can be stored and/or referenced.

  3. Incoming call example.  This shows an incoming call with the large font popup display.  This can be useful for the seeing impaired or to see call details from a greater distance from the PC.  The yellow popup, with black letters, will cover the entire PC screen from left to right.  That can usually easily be seen from 20+ feet away.

  4. Editing Caller Name.  This shows how the name of a caller can be easily edited directly from the call log.  This allows the user to set the name to be displayed for all call traffic to and from this telephone number.  Many calls may arrive with no CallerID name, or a name that is not accurate or suitable.  Clicking on the name entry starts the editing process.  The user can enter whatever name best suits their needs.  Moving the mouse to any other call log item saves the changes made.

  5. Setting Program Options.  This shows the basic steps in setting various program options and settings.  The System Preferences area is used for this process.  Each tab is used to configure and/or set options for specific program areas.  Many areas also include advanced features that can be configured for expanded program options.

  6. Integrated Web Browser.  The program includes an integrated web browser.  This allows quick access to the Internet directly from within CallAudit.  Any URLs entered by the user in the address area will be saved and restored when the browser is displayed again.

  7. Playing a Voice Message.  This shows a quick way to play a recorded voice message left by a caller.  The call log shows current calls.  Calls marked with a status of New Msg are new calls where the voice message has not been reviewed by the user.  Messages that have already been reviewed are shown as Msg.  Double clicking any call log item plays the associated voice message.  The audio play dialog allows the user to replay the message, rewind a few seconds, or play segments as desired.  The resulting message can also be exported to a standard Windows WAV file using the export button.

  8. Setting Voice Preferences.  This shows the basic steps in setting various voice options and settings.  The Voice Preferences area is used for this process.  Each tab is used to configure and/or set options for specific voice option areas.  Many areas also include advanced features that can be configured for expanded voice program options.

  9. Recording a Greeting Message using TTS.  This shows how to record a new greeting message using Text-To-Speech.  The current greeting first plays.  The user then closes this, creates a new voice item, enters the desired test, and creates the message.  CallAudit then turns the entered text into a WAV suitable for the greeting message.  Greeting messages can also be recorded using a standard microphone connected to the PC sound card.

  10. Playing all Voice Messages.  This shows a simple way to play back all your current voice messages  By pressing the MSG button on the button bar, all current voice messages are played back, one at a time.

  11. Create a New Mailbox.  This shows the basic steps in creating a new mailbox.   A new mailbox is created and then an existing greeting message is assigned.  Each mailbox must have an unique mailbox number.  The mailbox number is not referenced by callers, but instead is used internally to sort and identify mailboxes.  Each mailbox is usually also assigned a greeting message.  The advanced button can be used to configure additional mailbox options, including call transfer.

  12. Configure Outlook for E-Mail use.  This shows some basic steps for setting up Outlook E-Mail options.  Outlook is selected as the E-Mail program, an Outlook profile is selected, an E-Mail address to receive automatic E-Mails is chosen, and other Outlook related options are selected.

  13. Detect and track outgoing call.  This example shows CallAudit Server tracking an outgoing call placed using a standard touch tone telephone.  Line 3 goes off hook, and a user places a call.  The digits show as they are dialed.  When the call goes through, the call log is updated to show the active call and the name and number called.  Once hung up, the call log item is updated to show the final duration of the call.

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